Transparency and compliance are central to the way we operate at Mwanza Risk Solution (Pty) Ltd. We are committed to upholding industry standards and providing our clients with clear information on how we manage risks, handle personal information, and resolve complaints. Please feel free to review the policies below.
This policy outlines how we receive, review, and resolve customer complaints in a fair and timely manner.
View Complaints PolicyThe PAIA Manual explains how individuals may request access to information held by the company in accordance with the Promotion of Access to Information Act (PAIA).
View PAIA ManualThis policy sets out our commitment to treating clients fairly across every stage of our relationship, from product design and advice through to claims and complaints handling.
View Treating Clients Fairly PolicyMwanza Risk Solution (Pty) Ltd is an authorised National Credit Provider NCRCP20076 and an authorised Financial Services Provider with license no FSP 47505